Internet in Guatemala, What!?

Let’s just say that the lack of internet in my life has provided me with one of the largest life lessons; “stress doesn’t make it any easier.” Exercising patience is my new motto.

For the last 2.5 months I have not been able to really work. As the primary bread winner for my family, and living in a foreign country with limited opportunity to network, relying solely on my existing contracts and relationships, I require internet for my survival. We require internet for our survival.

1 month of that time was at Casa de Joyce in San Marcos and it was a frustrating mess of dropped and inconsistent service. We had upgraded the service to the highest package available,  but it was rendered useless over the last month (other than a few sporadic uploads and downloads here and there) during the rainy season. This was expected, but also wildly frustrating. (I should note that we are lucky TIGO 3G works regularly and were doing a lot of work from our phones by using it as a wifi hotspot).

Then we moved to Patziac. For a monster set up fee and a monster monthly fee, we were under the impression that we would actually be able to get some level of service. How wrong we were.

So, about a month ago – about 15 days after being patient – I started reaching out to Mayanet, who is our service provider and documenting every time the internet went out. We had about 3 days one week without internet, 1 of those days due to power outages at our house. The last 2-weeks have been an in and out series of “power outages” in San Pedro (I quote it because we look out the window and there are lights, but apparently our internet has its own power?), and a series of other excuses why we don’t have internet:

  • Reason 1: The weather (i.e. clouds) are interrupting the signal
  • Reason 2: A pinch in a wire bringing internet to San Pedro*
  • Reason 3: Power going out in San Pedro, “The infrastructure in San Pedro is messed up and old”
  • Reason 5: The backup system he installed and we paid for (meant to kick in when the normal internet goes out) runs out of money
  • Reason 4: He doesn’t know

Below is an overview of where we are to date. We have spent everything on the left and are committed to the Monthly Payments. Do we move forward with the new Pana Plan? Do I follow through with the My Plan? For a reference, here is what we are paying in monthly rental costs, improvements, etc. so it seems absolutely insane to virtually 3x that cost by adding in a permanent internet structure. But, it is one idea, and may end up being our only one to get consistent service.

The below portrait is a visual of  what our gorgeous house is going to end up having added to it, in order to support our internet need that Carlos has outlined through the Pana Plan. It is terrifying and locks us into this property. But it is a very intriguing and interesting visual. 
Screen Shot 2014-11-11 at 1.59.50 PM

While I am not an expert, for shits and giggles, I decided to take matters into my own hands. I called TIGO and had a fantastic conversation in English with a sales rep there. We discussed some opportunities and it might be a potential to work out a situation with the TIGO company.

Funny story though: We don’t have an address here, so when the rep asked me what it was, I had to explain that we are our own little space, no street address, no street, etc, we have a walking path and water! So, he asked me for my coordinates. If you are planning on coming for a visit, you can now search by coordinate:

Area de Uso Multiple Cuenca de Lago Atitlán
Nahualá
14.731739, -91.226821

Casa de Patziac
Jabalito y Tzununa
Panajachel, Solola

Hell yeah. Surviving in Guatemala!

 

*I complained so much and Mayanet called the internet provider so much that the company Claro (yuck) actually ended up looking into the problem. It was effecting tons of people. What?! No one seemed to have a complaint except me? Crazy! I guess people just expect intermittent internet service in emerging countries.

Salud Para Vida

The Salud Para Vida is the Health Store in San Pedro.  This is not a hidden gem and there are a ton of great write ups on Salud Para Vida staring with Trip Advisor, but we wanted to do our own. As promised in my post from our 1st journey to San Pedro, it deserved its own post, so here you go. Walking into the space is extremely unassuming. As mentioned in my previous post we had gotten there with little time to spare and is a super small space – nearly 10’ x 8’ wide. There is one metro rack through the center and a rack on the left and a wooden spice rack on the right. There are a few tables and a pastry case out front. Iza was headed towards a meltdown, but there were two “Arf, afs” out front (dogs) so she was occupied for a moment.

The owners name is Kurt (fancy that) and he is from the States. He imports his products through Miami and only can get them important on an irregular basis, so what the store has it has until they get another miraculous shipment. The store attendant Michael was very helpful. But it feels very community / from the neighborhood.

It was as if Kurt (the store owner) knew us better than we knew ourselves. Take every product we buy at Whole Foods each week and even things that we don’t buy there we have to buy at that other specialty shop on 14th and 6th and it was here. Kurt (the store owner) hit the mark with us. BIG TIME.

We got hair products, Seventh Generation baby wipes, sea salt, chia seeds, rice noodles, gluten free quinoa granola, Bob’s Red Mill amaranth flour, almond butter, etc. It was unbelievable the personality packed into this tiny tienda and with a supplement section for the stars to boot.

As I occupied Iza on the front steps while waiting for Kurt to finish up, I whipped out the Xylophone we had bought earlier. Along came a nice family from Israel who had just arrived the night before from Mexico. They had left their life behind in Israel 10-months ago. They both had remote jobs and they were seemingly doing what we were doing. Their beautiful boys came and played with Iza and we made new friends. We shared some of the other places on the lake with them and invited them over for dinner. We see that many people our age are taking the plunge away from normalcy in their countries and seeking a more adventurous life. We were really hoping to make like-minded friends and it appears that here we have. I look at this little Salud Para Vida has brought us luck already.

What made us so emotional about this store was that it represented the possibility to live here and still have a piece of home. We could maintain our typical food base (and then expand with local specialties) and still be able to have some of the amenities we are used to like non-metal deodorant, alcohol-free baby wipes, and gluten free flours. Basically this store represents the solidification of our possibility to remain abroad here (Mom, don’t cry – we will come and visit). The world has gotten small and the opportunities greater for living outside of America and still maintaining some of the silly amenities we are not interested in giving up. It is pretty awesome.

Thank you Kurt (the store owner). Your little mini Whole Foods placed perfectly in paradise is spectacular. We hope to meet you some day. My Kurt, daughter and I are very grateful.

Casita Blanca Lago de Atitlan

Hello idyllic on all levels – name a cliche and this is it.

The sun is streaming into the windows to Casita Blanca as if I have never experienced sun streaming before. The birds are chirping and the waterfall next to our house is gushing. The lake off in the distance is glistening and we are alone in the jungle, deep in the mayan mountains 15 minutes to the nearest building or house on foot. We have a small yard, maybe an acre all around, and it is very well tended. The walkway to the house is serious hiking with no other access route and when you open the gate to the garden it is like paradise unfolding. The lack of access means our little house is a gem, and just as we wanted, very remote. You can’t hear cars, trains, buses or boats. In fact, you wouldn’t know anyone else existed on the planet unless you stood on top of the roof and looked out at the world below.

Iza is playing just inside the door while I sit on the veranda writing. She is so happy… toddling around and playing with new things in the cracks, little leaves which have blown onto the porch, a piece of grass and tugging at my pant leg. She is finally able to spread out and be in 1 place. We are so happy to know that we can give this to her for a little while.

We forgot to bring food with us yesterday when we got to our new home, so we had to venture out to the hotel at the end of our trail to Isle Verde Eco Hotel. “Isle” I have found out is pronounced like Isla Fisher, not “Aisle” as I had learned in French. The restaurant at Isle Verde is wonderful, and very accommodating. This space is by far one of the most beautiful places I have ever seen. The grounds are astonishing and again well cared for. We knew the woman who owns Casita Blanca also owned the hotel and her vision was richly positioned in the planet. It appears she wanted to give the earth back to her guests in a well-designed and comfortable fashion. She accomplished it and then some.

From the new owner of the Hotel Raleigh (who has the name of one of our friends son and who is actually from Pensacola, FL which is where we have our mail house – in all our travels we have collectively only ever met 1 other person who is from there) we find out that in the last 4 years he has been on the lake the water has risen 20’. In the last 2 weeks during the rainy season it has grown 5’. This has taken out his beach and now is heading up and into his main reception area and kitchen. It is terrifying to hear, but interesting to understand from Raleigh that the lake works in an 80 year cycle in which the water grows and then it will fall (we didn’t ask where we were in the cycle). The Mayan calendar is very calculated and in some ways historically accurate. He mentioned that he thought he would have another year before he would have to build a retaining wall, but it looks like he will have to do it now.

There is seldom strong internet in any of the towns around the lake, but the ones that do have it use a satellite ping. There are no hard lines. When the clouds are in the way, the internet goes out. Great. Not really ideal for me, and especially now knowing that we are in a true eco house with only solar panels to power it and being here in the rainy season, we have pretty low expectations for a successful working opportunity. But rest assured – there is this incredible water taxi transportation system and I can go about 45 minutes on a direct boat or 1 hour on the slow boat to San Pedro (the cool hippy town with tons of great cafes and hard wired internet) or to Panajachel which is only 30 minutes away. I have begun looking for an office which is looking like we will rent a whole other house for around $500 a month. Kind of nutty, but worth it to know we can work.

More to come, but this is the start of our very great new life in Santa Cruz de Laguna, Lago de Atitlan.